1. Introduction

Welcome to the 7f77 platform. This Privacy Policy ("Policy") describes how 7f77 collects, stores, uses, and protects your personal information. By using the 7f77 website or app, you agree to this Privacy Policy.

We believe your privacy is a fundamental right. That is why we only collect information that is genuinely necessary to provide our services. 7f77's Privacy Policy is written in plain, transparent language so you can easily understand what we do with your data.

This Privacy Policy applies to all 7f77 services — the website, mobile app, Live Casino, Sports Betting, slots, fish games, and all other gaming services.

2. Information We Collect

7f77 collects your information in two ways — what you voluntarily provide, and what is automatically gathered through your browsing activity.

Directly Provided Information

  • Full name, date of birth, and national ID number (for KYC verification).
  • Email address and mobile number (collected at account registration).
  • Payment information — bKash/Nagad/Rocket number or bank account details.
  • Any information you choose to share directly (support tickets, live chat, etc.).

Automatically Collected Information

  • IP address and device type (mobile/desktop).
  • Browser type, language, and operating system.
  • Cookie and session data.
  • Time spent on site, pages visited, and click patterns.
  • Game history and betting activity.

7f77 never stores your full payment card number or PIN. Payment details are processed exclusively through secure payment gateways.

3. How Your Information Is Used

7f77 uses your information only for specific, legitimate purposes. We never use your data for excessive or unnecessary reasons.

Purpose of Use Description
Account Management For registration, login, and profile updates.
Identity Verification (KYC) To comply with regulatory requirements and prevent fraud.
Payment Processing To process deposits and withdrawals securely.
Customer Service To resolve your issues and complaints quickly.
Promotions & Bonuses To send you personalised offers (with your consent).
Security & Fraud Prevention To detect and prevent suspicious activity.
Legal Obligations To submit required reports to regulatory authorities.

7f77 uses cookies to enhance your experience and maintain site functionality. Cookies are small text files stored in your browser.

  • Essential Cookies: Used to maintain login sessions and keep core site functions running.
  • Performance Cookies: Helps identify how quickly the site loads and where issues occur.
  • Functional Cookies: Used to remember your language preferences and settings.
  • Analytics Cookies: Helps improve our services by analyzing user behavior.

You can manage or delete cookies at any time through your browser settings. Please note that disabling certain essential cookies may affect some site functionality.

5. Information Sharing

7f77 never sells your personal information to third parties. However, limited data may be shared in certain specific circumstances.

  • Payment Providers: Solely to process transactions with bKash, Nagad, Rocket, or your bank.
  • KYC Service Provider: With licensed partners for identity verification.
  • Game Provider: With licensed software partners for operating Live Casino or slots.
  • Legal Authorities: In response to a court order or a lawful request from a regulatory authority.
  • Fraud Prevention Services: To detect suspicious activity.

7f77 does not sell your information to advertisers or data brokers, and never will. This is an absolute and unchanging policy.

6. Data Security Measures

7f77 employs industry-leading technology and processes to protect your information. Our security framework operates across multiple layers.

  • For all data transfers TLS 1.3 / 256-bit SSL Encryption is used.
  • Sensitive data in the database AES-256 Encrypted is stored.
  • For all accounts Two-Factor Authentication (2FA) Feature available.
  • Regular security audits and penetration testing are conducted.
  • Servers and network are monitored 24/7.
  • Staff access to data is restricted on a need-to-know basis.

In the event of a security breach, we will notify affected users within 72 hours and take immediate action.

7. Data Retention Period

7f77 retains your information only for as long as necessary. All data is stored while your account remains active. After account closure, data may be kept for up to 5 years to meet legal obligations, after which it is securely deleted.

  • Transaction records: 5 years (legal obligation).
  • Game logs and betting history: 3 years.
  • Support conversations: 2 years.
  • Cookie data: 30 days to 1 year (depending on cookie type).

8. Your Rights

Every user on 7f77 has the following rights over their personal data. Contact our support team to exercise any of these rights.

Right of Access — You can request to see what personal data we hold about you.
Right to Rectification — You can request that any inaccurate information be corrected.
Right to Erasure — You can request that your data be deleted under certain conditions.
Right to Restrict Processing — You can object to certain uses of your data.
Right to Data Portability — You can obtain your data in a machine-readable format.
Right to Object — You may request to opt out of marketing communications.

9. Protection of Minors' Data

7f77 does not collect personal information from anyone under 18 under any circumstances. If we discover that a minor's data has been collected inadvertently, it will be deleted immediately and the associated account will be closed.

10. International Data Transfers

In some cases, your data may be stored or processed on servers outside Bangladesh. Where this occurs, 7f77 ensures that the destination country maintains equivalent data protection standards, or that appropriate contractual safeguards are in place.

11. Policy Changes

7f77 may update this Privacy Policy from time to time. For significant changes, you will be notified by email or platform notification. Continued use of the site after any update constitutes acceptance of the revised policy.

If you have any questions about this Privacy Policy, please contact our support team. For more information, visit our Terms & Conditions and Responsible Gaming View page.

Frequently Asked Questions

No, 7f77 never sells your personal information to third parties. Your data is used solely for the purpose of providing our services.

7f77 uses 256-bit SSL encryption, AES-256 database encryption, and 24/7 security monitoring, along with regular security audits.

Yes, you may request the deletion of data that is not subject to legal retention requirements. However, transaction records must be retained for 5 years for legal compliance.

Disabling essential cookies may cause login and core site features to stop working. However, disabling analytics cookies will not affect your ability to use the site.

Click the "Unsubscribe" link at the bottom of any marketing email, or contact our support team. We will process your request within 48 hours.